Policies

Return Policy

All orders are applicable for refunds within the first 21 days. I will not be able to offer a refund or exchange for any orders that exceed the 21 day refund period. Buyer is responsible for return shipping on all returns.

To be eligible for a return your item must be unused and in its original condition as when you received it along with its original packaging.

Several types of items are exempt from being returned:

Sale items
Made-to-order items
Personalized items
Vintage & Antique (used) items

Contact me for return address and information at:

Refunds (if applicable)

Once your return is received and inspected I will send you an email or notify you that I have received your returned item. I will also notify you of your approval or rejection of your refund.

If you are approved then your refund will be processed and a credit will automatically be applied to your original method of payment.

I can issue a gift card (as long as they are available) if requested.

Exchanges

You can exchange any item in original pristine condition up to 21 days after the purchase date and I will wave any restocking fees. The return must be postmarked no later than 21 days after the purchase date. Buyer is responsible for return shipping on all exchanges.

If you exchange an item for one of lesser value the remaining balance will be refunded to your original method of payment. If you exchange an item for one of greater value you will be required to pay the retail price difference at the time of the exchange.

Restocking fee

I may charge a $15 restocking fee for every visibly used returned item which will be deducted from the total return amount. This fee is applied to re-photograph, relist; and in some cases re-tighten, re-polish, and/or re-finish the item.

Gift Cards

Gift cards are temporarily available for purchase. They are issued as an e-gift card via email. To purchase for someone else, simply forward the email to them, or print it out and send. I am unable to see the redemption code (as it is considered the same as cash), so I cannot send a gift card for you. They are not re-loadable, but can be used more than once, and multiple gift cards can be used in 1 purchase. The amount can cover taxes & shipping.

Since these are e-gift cards, they only way to check your balance is to contact me at:

Shipping

You will be responsible for paying for your own shipping costs for returned or exchanged items. Shipping costs are non-refundable. If you receive a refund the cost of the original shipping will be deducted from your refund.

If you are shipping an item you should consider using a traceable shipping service or purchase shipping insurance. I don't guarantee that I will receive your returned item.

US buyers - I ship all packages via USPS and UPS with Signature Delivery. All orders over $250.00 will have insurance.

International buyers – I ship to 168 countries. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

FedEx (in addition to economical USPS First Class International) is available to: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Bulgaria, Brazil, British Virgin Islands, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, French Guiana, French Polynesia, Georgia, Germany, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guyana, Haiti, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Malaysia, Malta, Martinique, Mauritius, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, North Macedonia, Norway, Oman, Papua New Guinea, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Samoa, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Sint Maarten, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent, Suriname, Sweden, Switzerland, Taiwan, Thailand, Tonga, Togo, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Vietnam, and Wallis & Futuna.

UPS (in addition to economical USPS First Class International) is available to: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Chile, China, Costa Rica, Croatia, Curaçao, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Gibraltar, Grenada, Greece, Greenland, Guadeloupe, Guatemala, Guernsey, Guyana, Haiti, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kosovo, Kuwait, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Martinique, Mauritius, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Netherlands, Nicaragua, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, San Marino, Serbia, Singapore, Sint Maarten, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent, Suriname, Sweden, Switzerland, Taiwan, Thailand, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vatican City, Vietnam, and Wallis & Futuna.